Our benefits package includes paid time off (holiday, vacation & sick) and healthcare (medical, dental & vision). Engage in continuing self-improvement studiesĪ position at a company with lots of training and growth opportunities who is willing – and able- to invest in strategic IT projects and improvements.Produce “how-to” guides and other documentation to aid clients and other technical support staff.
Animation desk hardware software#
Deliver and pick-up rental equipment and/or software.Image workstations and laptops, setting up monitors, counting inventory, and deploying hardware accessories.Participate in on-call rotation and respond to emergency calls as required in a timely manner.Assist operations team with inventory management.Work with senior engineers to ensure client environments are healthy and SLA goals are met.Follow-up with users to ensure complete resolution of tickets.Clearly document all actions taken in our Spiceworks ticketing system.Perform day-to-day System Administration of client environments, including but not limited to system monitoring, troubleshooting, and capacity management.Prioritize incoming support requests, investigate, and escalate as necessary.Provide front-line phone support to clients via remote assistance and, when required, go on-site to resolve issues.Responsibilities include, but are not limited to: We provide technical support and equipment rentals and sales to VFX studios in Los Angeles and New York metro areas. The position is a front-line, client-facing role that requires fortitude, patience, and extremely quick thinking to be successful a fulfilling career with a great team and upward mobility is the reward.ĪnimationTech is an established IT consulting and equipment sales/rental company based in Los Angeles, CA with over 10 years in our industry. This is a career in a cool industry that will get you hands-on with cutting edge technology that you simply won’t touch anywhere else. Experience supporting creatives in a deadline-driven environment will be heavily considered.
The ideal candidate is someone that is hands-on, has a creative approach to problem-solving, enthusiastic, and is a self-starter who is proactive and hard working. We are seeking a well-qualified and passionate individual to join our team as a System Administrator. Locations: Los Angeles, California, United States & New York, New York, United States
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